Marketing research is complicated—it requires answers to many questions and tough decisions are made at each step in the process, for example, techniques to be used to solve the research problem. In Marketing Research: Methodological Foundations, we provide an overarching framework so that students won't become overwhelmed by the bits and pieces, but instead will be able to see the interrelationships of the parts to the whole. This appreciation is important because decisions made at one stage in the marketing research process have consequences at other stages. Managers must be aware of the subtle and pervasive interactions among the parts of the research process in order to be appropriately confident about a particular research result.
Marketing Research: Methodological Foundations attempts to serve both the marketing manager and marketing researchers by its basic organization through the stages of the research process. These stages form the structure of the book:
1. Formulate the problem.
2. Determine the research design.
3. Design the data-collection methods and forms.
4. Design the sample and collect the data.
5. Analyze and interpret the data.
6. Prepare the research report.
Breaking down the steps allows students to see the forest from the trees, and also provides instructors a great deal of latitude in what is covered. An instructor's decision about what to cover will depend, of course, on the background, interests, and preparation of the students, and on the time provided in the curriculum for marketing research. Given the flexibility in the structure of this book, Marketing Research: Methodological Foundations can be used in a variety of marketing research course sequences: one- or two-quarter sequences, semester courses, and so on. The first eight editions of the book have been used at all levels: undergraduate, graduate, and executive courses.