Part One LETTERS
Lesson One Essential Qualities of a Good Business Letter
Lesson Two The Main Parts and Layout of a Business Letter
The Main Parts of a Business Letter
The Layout of a Business Letter
Envelope Addressing
Lesson Three Applications
Specimen Letters
Reference Expressions
Letters for Optional Reading
Lesson Four Enquiries and Replies
Specimen Letters
Reference Expressions
Letters for Optional Reading
Lesson Five Personal Injury and Death
Specimen Letters
Reference Expressions
Letters for Optional Reading
Lesson Six Medical Care and Repatriation
Specimen Letters
Reference Expressions
Letters for Optional Reading
Lesson Seven Cargo Work
Specimen Letters
Reference Expressions
Letters for Optional Reading
Lesson Eight Cargo Damage
Specimen Letters
Reference Expressions
Letters for Optional Reading
Lesson Nine Port Regulations and Agencies
Specimen Letters
Reference Expressions
Letters for Optional Reading
Lesson Ten Shipping Documents
Specimen Letters
Reference Expressions
Letters for Optional Reading
Lesson Eleven Collision of Ships
Specimen Letters
Reference Expressions
Letters for Optional Reading
Lesson twelve Damage to Ship and Other Than Ship
Specimen Letters
Reference Expressions
Letters for Optional Reading
Lesson Thirteen Charter Party
Specimen Letters
Reference Expressions
Letters for Optional Reading
Lesson Fourteen Sea Protest and General Average
Specimen Letters
Reference Expressions
Letters for Optional Reading
Lesson Fifteen Claims and Settlements
Specimen Letters
Reference Expressions
Letters for Optional Reading
Part Two ELECTRONIC CORRESPONDENCE
Lesson Sixteen Introduction of Telegram
The Parts of a Telegram
The Counting of Words
Lesson Seventeen How to Write Telegrams
Specimen Telegrams for Reading
Lesson Eighteen Grammatical Characteristics in Telegrams
Specimen Telegrams for Reading
Lesson Nineteen Introduction of Telex
The Parts of a Telex
Specimen Telexes for Reading
Lesson Twenty How to Write Telexes
Some Rules for Abbreviation in Telex Writing
Specimen Telexes for Reading
Lesson Twenty One Fax and Email
FAX
Specimen Fax
7Appendix
Appendix Ⅰ Useful Expressions For Letter Writing
Appendix Ⅱ Telex Answer-back Codes for Countries and Regions in the World
Appendix Ⅲ Common Abbreviations in Telexes