Unit 1 Job Interviews Unit 2 Jobs and Responsibilities Unit 3 On the Phone Unit 4 At a Meeting Unit 5 Travel and Visits Unit 6 Company Presentations Unit 7 Product Presentations Unit 8 Company Performance Unit 9 Trade Fairs Unit 10 Making Inquiries Unit 11 Placing an Order Unit 12 Terms of Payment Unit 13 Delivery Unit 14 Claims and Settlements Unit 15 Marketing Unit 16 Advertising Glossary