Unit 1 Basic Knowledge of Business Letter Writing
商务书信写作的基础知识
Ⅰ.Form and Structure of Business Letters
商务书信的书写格式及构成
1.Form
格式
2.Structure
构成
3.Addressing Envelopes
信封的写法
Ⅱ.Writing Principles of Business Letter
写信的原则
Exercises
练习
Unit 2 Establishing Business Relations&Inquiring Credit Reference
建立贸易关系及信用调查
Unit 3 Enquiries and Replies
询价及回复
Unit 4 Quotations-Sales Letters,Firm Offers&Counter Offers
报价、推销信、报盘及还盘
Unit 5 Orders,Acceptances and Rejections
订单、接受和回绝
Unit 6 Sales Confirmation and Purchase Contract
售货确认书及购货合同
Unit 7 Payment
支付
Unit 8 Transport and Insurance
装运及保险
Unit 9 Complaint,Claim and Settlement
申诉、索赔和理赔
Unit 10 Fax&E-mail
传真及电子邮件
Unit 11 Case Study
案例
Unit 12 Letter of Intent,Agreements and Contracts
意向书、协议和合同
Unit 13 Invitation for Bids-Bid-Notice of Award&Advertisments
招标通知、投标书、中标书及广告
Unit 14 Social Contact Correspondences
社交常用信函
附录:商务英语常用缩略语