“新版剑桥美式商务英语”是剑桥大学出版社开发的一套美式商务英语教材,包括《新版剑桥美式商务英语:学生用书》和《新版剑桥美式商务英语:教师用书》。《学生用书》旨在社交、电话沟通、演讲与展示、参加会议和处理谈判这五个关键沟通领域提高沟通技能(尤其是口语和听力),发展和巩固上述沟通环境的目的语,以及帮助学习者为语言和沟通技能制订有效的学习策略。教材中有大量的听力、讨论和角色扮演材料,并采用模块化设计,方便学习者根据自身情况挑选使用并进行实践。封底附有二维码,扫码即可听配套音频。

Introduction to the Second Edition iv 第二版导言 Module 1 Cultural diversity and socializing 文化多样性和社交 Unit 1 Building a relationship 6 建立关系 1 Cross-cultural understanding (1) 6 跨文化理解(1) 2 Welcoming visitors 8 欢迎参观者 3 Small talk: keeping the conversation going 10 闲聊:让谈话继续下去 Unit 2 Culture and entertainment 14 文化和娱乐 1 Cross-cultural understanding (2) 14 跨文化理解(2) 2 Inviting, and accepting or declining 15 邀请、接受或拒绝 3 Eating out 19 外出就餐 Module 2 Using the telephone 电话沟通 Unit 3 Could I leave a message? 24 我可以留言吗 1 Preparing to make a telephone call 24 为打电话做准备 2 Receiving calls 25 接电话 3 Taking and leaving messages 26 留言 4 Asking for and giving repetition 28 要求重复和给予重复 5 The secretarial barrier 29 来自秘书的阻力 Unit 4 Good to hear from you again! 34 很高兴再次接听你的电话 1 Cross-cultural communication on the telephone (1) 34 跨文化电话沟通(1) 2 Setting up appointments 37 预约 3 Changing appointments 40 约定变更 4 Ending a call 41 结束通话 Unit 5 Unfortunately there’s a problem … 45 报歉,有一个问题…… 1 Cross-cultural communication on the telephone (2) 45 跨文化电话沟通(2) 2 Problem solving on the telephone 46 通过电话沟通解决问题 3 Complaints 48 投诉 Module 3 Presentations 演讲或展示 Unit 6 Planning and getting started 55 计划和开始 1 Presentation technique and preparation 55 演讲或展示技巧及准备 2 The audience 58 受众 3 Structure (1) The introduction 59 结构:(1)介绍 Unit 7 Image, impact and making an impression 64 形象、影响和留下印象 1 Using visual aids: general principles 64 利用视觉辅助:一般规则 2 Talking about the content of visual aids 66 谈视觉辅助的内容 3 Describing change 70 描述变化 Unit 8 The middle of the presentation 76 演讲或展示中 1 Holding the audience’s attention 76 抓住受众的注意力 2 Structure (2) The main body 78 结构:(2)主体 3 Listing information 78 列出信息 4 Linking ideas 80 连接观点 5 Sequencing 82 排序 Unit 9 The end is near … this is the end 87 接近尾声……结束 1 Structure (3) The end 87 结构:(3)结尾 2 Summarizing and concluding 88 总结陈词 3 Questions and discussion 89 问题和讨论 Module 4 Meetings 会议 Unit 10 Making meetings effective 97 **会议 1 What makes a good meeting? 97 成就一次好的会议的因素有哪些? 2 Chairing a meeting 98 主持会议 3 Establishing the purpose of a meeting 99 确定会议目标 Unit 11 Sorry to interrupt, but … 103 报歉,打断一下 1 The structure of decision making 103 决议步骤 2 Stating and asking for opinion 105 陈述和询问意见 3 Interrupting and handling interruptions 107 打断和处理打断 Unit 12 What do you mean by … ? 113 你的意思是…… 1 Asking for and giving clarification 113 要求说明和给予说明 2 Delaying decisions 114 推迟决议 3 Ending the meeting 116 结束会议 Module 5 Negotiations 谈判 Unit 13 Know what you want 124 知道自己想要什么 1 Types of negotiation 124 谈判的类型 2 Preparation for a negotiation 125 为谈判做准备 3 Making an opening statement 127 做公开陈述 Unit 14 Getting what you can 132 获取你能得到的 1 Bargaining and making concessions 132 讨价还价和让步 2 Accepting and confirming 135 接受和确认 3 Summarizing and looking ahead 137 总结和展望 Unit 15 Not getting what you don’t want 142 不获取你不想要的 1 Types of negotiator 142 谈判者的类型 2 Dealing with conflict 144 处理冲突 3 Rejecting 146 拒绝 4 Ending the negotiation 149 结束谈判 资料卡 File cards 1A to 19A 154 File cards 1B to 19B 162 File cards 20 to 33 171