Unit 1 An Airline Job
Text A: How Major Airlines are Structured
Text B: The Airline Personnel in the Future
Unit 2 The Airline Industry
Text A: The Airline Industry
Text B: Flying into the Future
Unit 3 Frequent Flyer Program
Text A: Special Report-The Price of Loyalty
Text B: Frequent-Flyer Programmes--Mixed Loyalties
Unit 4 Airline Alliances
Text A: The Air Miles High Clubs
Text B: Airline alliances: SkyTeam and the World of Tomorrow
Unit 5 Ground Handling
Text A: Processing of Passengers