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Unit 1 Business Letter Writing
Layout of Business Letters
Writing Principles of Business Letters
Unit 2 Invitation and Arrangement of Visits
Introduction
Points for Attention
Business Letters
Language Points
Word Study
Useful Sentence Menu
Exercises
Unit 3 Business Relations
Introduction
Points for Attention
Business Letters
Language Points
Word Study
Useful Sentence Menu
Exercises
Unit 4 Enquiries and Replies
Introduction
Points for Attention
Business Letters
Language Points
Word Study
Useful Sentence Menu
Exercises
Unit 5 Quotations， Offers and Counter—offers
Introduction
Points for Attention
Business Letters
Language Points
Word Study
Useful Sentence Menu
Exercises
Unit 6 Sales Promotion
Introduction
Points for Attention
Business Letters
LAnguage Points
Word Study
Useful Sentence Menu
Exercises
Unit 7 Orders and Their Fulfilment
Introduction
Points for Attention
Business Letters
Language Points
Word Study
Useful Sentence Menu
Exercises
Unit 8 Payment
Introduction
Points for Attention
Business Letters
Language Points
Word Study
Useful Sentence Menu
Exercises
Unit 9 Packing
Introduction
Points for Attention
Business Letters
Language Points
Word Study
Useful Sentence Menu
Exercises
Unit 10 Shipping
Introduction
Points for Attention
Business Letters
Language Points
Word Study
Useful Sentence Menu
Exercises
Unit 11 Insurance
Introduction
Points for Attention
Business Letters
Language Points
Word Study
Useful Sentence Menu
Exercises
Unit 12 Claim and Settlement
Introduction
Points for Attention
Business Letters
Language Points
Word Study
Useful Sentence Menu
Exercises
Unit 13 Agency
Introduction
Points for Attention
Business Letters
Language Points
Word Study
Useful Sentence Menu
Exercises
Unit 14 Flexible Trade
Introduction
Points for Attention
Business Letters
Language Points
Word Study
Useful Sentence Menu
Exercises
Unit 15 Contracts and Documents
Introduction
Sales Contracts
Letters of Credit
Bill of Lading
Word Study
Useful Sentence Menu
Exercises
Unit 16 Electronic Correspondence
Electronic Mail（E—mail）
Facsimile Transmission（fax）
Comprehensive Practice Exercises
Comprehensive Practice Exercises 1
Comprehensive Practice Exercises 2
Comprehensive Practice Exercises 3
Appendices
Appendix 1 Technical Terms， Useful Expressions and Sentence Patterns
Commonly Used in International Business English
Appendix 2 Key to the Exercises
Appendix 3 Key to Comprehensive Practice Exercises