《普通高等教育“十二五”规划教材·创新型人才培养·经济与贸易系列:外贸英语函电·从基础到实践》按照应用型本科院校人才培养的要求,以实际应用为导向,根据国际贸易的特点,结合我国对外贸易业务操作的实际情况和需要,系统地介绍了相关外贸函电的题材、涉及的专业词汇和句型、语言形式、写作方法和技巧、规则、使用习惯等方面的知识,内容涵盖了作为一个外贸业务人员在对外业务操作中所**的知识,且每一课都有配套习题供学习者练习。

unit 1 structure and style of business letter商务信函的结构和格式
lesson 1 structure of business letter商务信函的结构
lesson 2 style of business letter商务信函的格式
lesson 3 golden rule of writing business letter商务信函写作遵循的原则
lesson 4 classification of business correspondences外贸函电的种类
unit 1 exercises and supplement单元一练习与补充

unit 2 establishing business relations建交函
lesson 5 self?introduction自我介绍
lesson 6 establishing business relations建立商务关系
lesson 7 promoting business relations促进商务关系
unit 2 exercises and supplement单元二练习与补充

unit 3 relating business letters相关的商务信函
lesson 8 letter of introduction介绍信
lesson 9 letter of invitation邀请函
lesson 10 advice of itinerary行程安排通知
lesson 11 letter of thanks感谢信
lesson 12 letter of sales promotion推销信
unit 3 exercises and supplement单元三练习与补充

unit 4 enquiry询盘
lesson 13 first enquiry**询盘
lesson 14 reply to first enquiry对**询盘的答复
lesson 15 specific enquiry具体询盘
lesson 16 reply to enquiry对询盘的答复
lesson 17 credit enquiry资信询盘
lesson 18 reply to credit enquiry对资信询盘的答复
unit 4 exercises and supplement单元四练习与补充

unit 5 offer and counter?offer发盘和还盘
lesson 19 offer发盘
lesson 20 non-firm offer虚盘
lesson 21 confirming a non?firm offer确认已报虚盘
lesson 22 counter-offer还盘
lesson 23 reply to a counter?offer对还盘的答复
lesson 24 requesting a bid from the buyer要求买方递盘
unit 5 exercises and supplement单元五练习与补充

unit 6 order订单
lesson 25 initial order**订单
lesson 26 order订单
lesson 27 repeat order续订单
lesson 28 accept an order接受订单
lesson 29 decline an order拒绝订单
lesson 30 cancel an order取消订单
lesson 31 refusing the request to reinstate an order拒绝恢复订单
lesson 32 conclusion of business达成交易
unit 6 exercises and supplement单元六练习与补充

unit 7 terms of payment支付条款
lesson 33 accounts settlement结算
lesson 34 terms of payment支付条款
lesson 35 open account terms赊账
lesson 36 documents against payment付款交单
lesson 37 documents against acceptance承兑交单
lesson 38 urging establishment of a letter of credit催开信用证
lesson 39 establishment of a letter of credit开立信用证
lesson 40 requesting l/c amendment要求修��信用证
lesson 41 l/c amendment修改信用证
lesson 42 extension of l/c展延信用证
unit 7 exercises and supplement单元七练习与补充

unit 8 packing and shipment包装和装运
lesson 43 packing包装
lesson 44 shipping marks唛头
lesson 45 shipment运输
lesson 46 container shipment集装箱运输
lesson 47 urging immediate shipment催装
lesson 48 shipping instruction装运指示
lesson 49 shipping advice装运通知
lesson 50 delay in transportation strike因运输工人罢工延误发运
unit 8 exercises and supplement单元八练习与补充

unit 9 insurance保险
lesson 51 insurance introduction保险概述
lesson 52 insurance policy保险条款
lesson 53 insurance claim保险索赔
unit 9 exercises and supplement单元九练习与补充

unit 10 complaint and claim申诉和索赔
lesson 54 complaint of defective goods对货物的申诉
lesson 55 sending replacement换货
lesson 56 agent?s complaint of poor quality goods代理申诉货物质次
lesson 57 exporter?s reply to the complaint出口商对申诉的答复
lesson 58 claim索赔
lesson 59 settlement of a claim受理索赔
unit 10 exercises and supplement单元十练习与补充

unit 11 special trade特殊贸易
lesson 60 agent代理
lesson 61 sole agency**代理
lesson 62 goods on approval试销
lesson 63 goods on consignment寄售
lesson 64 establishing a permanent office建立常设办事处
lesson 65 processing trade加工贸易
lesson 66 compensation trade补偿贸易
lesson 67 joint venture合资企业
lesson 68 leasing trade租赁贸易
unit 11 exercises and supplement单元十一练习与补充

unit 12 telegram, telex, e?mail and fax电报、电传、电邮和传真
lesson 69 telegram电报
lesson 70 telex电传
lesson 71 e-mail电邮
lesson 72 fax传真
unit 12 exercises and supplement单元十二练习与补充
附录 各单元外贸英语函电参考译文
参考文献