Chapter I Travel Information Unit 1 Inquiry Into Travel Information Chapter II Entry and Exit Unit 2 Travel Certificate Unit 3 Going Through the Customs Chapter III Transportation Unit 4 Choices of Transportation Unit 5 Means of Transportation Chapter IV Food and Accommodation Unit 6 Hotel Reservation Unit 7 Receptionist Service Unit 8 Housekeeping ,Service Unit 9 Food & Beverage Service Chapter V Sightseeing Unit 10 Culture Tourism Unit 11 Ecotourism Unit 12 Recreation Trip Chapter VI Entertainment Unit 13 Enioying Music and Performances Unit 14 Watching Sports Games Unit 15 Special Funs Chapter VII Convention Service Unit 16 Exhibition Reception Unit 17 Convention Chapter VIII Shopping Unit 18 Shopping Chapter IX Travel Safety Unit 19 Travel Safety Service Chapter X Complaints Unit 20 Tourist Complaints Vocabulary References