Part 1 商务接待Business Reception Unit 1 问候寒喧 Greetings Unit 2 相互介绍 Intrductions Unit 3 邀请客户 Making an Invitation Unit 4 休闲待客 Relaxation Unit 5 公司访问 Company Tour Unit 6 送别客户 Seeing Off Part 2 市场营销Marketing Unit 1 市场调查 Market Investigation Unit 2营销战略 Marketing Strategy Unit 3 商品展会 Trade Show Unit 4 产品促销 Product Promotion Unit 5 广告创意 Advertisement Part 3 商务谈判Business Negotiation Unit 1 建立业务关系 Establishing Business Relations Unit 2 询盘 Inquiry Unit 3 报盘与还盘 Offer and Counter—Offer Unit 4 价格问题 On Price Unit 5 折扣与佣金 Discount and Commission Unit 6 付款方式 Pavment Terms Unit 7 订购货物 Placing an 0rder Unit 8 签订合同 Signing the Contract Unit 9 货物保险 Insurance Unit 10 包装与装运 Packing and Delivery Unit 11 货物质量 Quality of Goods Unit 12 商品检验 Commodity Inspection Unit 13 通关事宜 Customs Entries Unit 14 客诉应对 Complaints and Settle ments- Unit 15 招标投标 Bid and Tender Unit 16 申请专利 Application for Patent Part 4 贸易方式The Modes ofTrade Unit 1 补偿贸易 Compensation Trade Unit 2 加工贸易 Processing and Assembling Trade Unit 3 寄售贸易 Consignment Unit 4 易货贸易 Barter Trade Part 5 合资合作Joint Investment and Cooperation Unit 1 建立合资企业 Establishing Joint Ventures Unit 2 经济技术合作 Economic and Technological Cooperation Unit 3 技术转让 Technology Transfer Unit 4 兼并与收购 Merger and Acquisition Unit 5 代理 Agent Part 6 商务会议Business Conference Unit 1 会前准备 Preparations Unit 2 会议开始 Beginning the Meeting Unit 3 议事进行 During the Meeting Unit 4 会议总结 Summarizing the Meeting