本书涵盖商务英语的各个方面,是围绕各种商务情景而发生的口语交流,是一本当之无愧的商务英语口语情景大全。,每单元包括“文化背景介绍”、“相关词汇及短语”、“精彩句型”、“情景对话”、“注释”、“阅读材料”和“口语练习”等七个部分。遵循由词汇到句型,由商务交流到商战实务这一循序渐进的过程编排而成。本书编写本着在各种商务活动下学习和运用英语,了解商务知识和提高交际能力的宗旨和实用、易懂、易练的原则进行编写。
本书是为高等院校商务英语专业和国际贸易专业学生编写的口语教材,亦可供非英语专业的学生学习商务英语口语使用,同时也可作为公司、企业英语培训的教材及广大英语爱好者学习商务英语的阅读材料。

Lesson 1 Establishing Business Relations
Lesson 2 Enquiry
Lesson 3 Offer
Lesson 4 Counter-offer
Lesson 5 Reaching An Agreement
Lesson 6 Ordering Commodity
Lesson 7 Packaging
Lesson 8 Quality
Lesson 9 Price
Lesson 10 Commission
Lesson 11 Payment
Lesson 12 Letter of Credit
Lesson 13 Shipment
Lesson 14 Insurance
Lesson 15 Agency
Lesson 16 Signing a Contract
Lesson 17 Commodity Inspection
Lesson 18 Return
Lesson 19 Claim
Lesson 20 Arbitration
Lesson 21 Trademark Registration
Lesson 22 Trading on Line
Lesson 23 Public Relations
Lesson 24 Human Resources
Lesson 25 Customs Examination
Lesson 26 Call for Bids and Bidding
Lesson 27 Compensation Trade
Lesson 28 Banking Facilities
Lesson 29 Accountancy Service
Lesson 30 Stocks
附录 商务英语常用缩略语表