本书从机场迎接外宾开始,经过日常接待和各环节的业务谈判,到机场送走外宾结束,共20课,每课分课文、生词、注解、练习、相关词语五部分。

Lesson 1 Meeting Foreign Guests at the Airport
Lesson 2 At the Hotel
Lesson 3 Welcome Speech
Lesson 4 Visiting a Factory
Lesson 5 Company Introduction
Lesson 6 Introduction to Products
Lesson 7 Specifications
Lesson 8 Making Phone Calls
Lesson 9 Enquiries and Offers
Lesson 10 Prices
Lesson 11 City Introduction and Sightseeing
Lesson 12 Packing
Lesson 13 Shipment
Lesson 14 Payment
Lesson 15 At a Restaurant
Lesson 16 Insurance
Lesson 17 Conclusion of Business
Lesson 18 Complaints and Claims
Lesson 19 Agency
Lesson 20 Parting
Information Cards