《普通高等教育十一五**级规划教材·导游情景英语(第2版)(附光盘)》是普通高等教育“十一五”**级规划教材,是新世纪高职高专旅游服务类专业规划教材《导游情景英语》的修订版。修订后的教材更着力于体现“实用为主,够用为度”的原则,同时兼顾学生进一步拓展学习的需要。该书以导游的工作情景为主线,内容包括游客接待、饭店安排、景点旅游、交通、服务、购物、娱乐活动、投诉和旅游业务写作,同时在每个情景里辅以必要的话题词库和句型,以使学生在了解相关句型和单词的基础上,进一步练习和实践。书后配有MP3光盘,可以帮助学生进行听、说能力训练。
《普通高等教育十一五**级规划教材·导游情景英语(第2版)(附光盘)》可作为高等职业院校、高等专科学校、成人高等教育、五年制高职院校旅游或相关专业培养高等应用性、技能型人才的教学用书,也可作为社会从业人士的业务参考书或培训用书。

Chapter One Receiving a Tour Group
Part 1 Spotting a Tour Group
Part 2 On the Way
Part 3 Checking in at a Hotel
Chapter Two Dining in China
Part 1 Showing Guests to a Table
Part 2 At the Chinese Restaurant
Part 3 At the Western Restaurant
Chapter Three Sightseeing
Part 1 Discussing Itinerary
Part 2 City Tour
Part 3 Tour of Cultural Relics and Religious Sites
Part 4 Tour of Natural Scenic Wonders
Chapter Four Traffic
Part 1 Booking Tickets
Part 2 Taking a Train
Part 3 Taking a Plane
Chapter Five Services
Part 1 Health Care Service
Part 2 Post and Telephone
Part 3 Exchanging Foreign Currencies
Part 4 Property Safety
Chapter Six Entertainment
Part 1 At the Health Center
Part 2 At the Theater
Chapter Seven Shopping
Part 1 At the Department Store
Part 2 At the Handicrafts Store
Part 3 At the Antique Shop
Chapter Eight Settling the Tourist's Complaints
Part 1 At the Restaurant
Part 2 At the Hotel
Chapter Nine Departure
Part 1 Checking Out
Part 2 Seeing off
Part 3 Checking in at the Airport
Chapter Ten Tourism Writing
Part 1 Business Letter for Travel
Part 2 Circular and Memos
Part 3 Contracts
Appendix
1.Traditional Festivals in China
2.Auspicious Designs of China
3.Introduetion of Scenic Spot
4.Travel Forms