unit 1 making contact by telephone电话联络
unit 2 business travel 商务旅行
unit 3 entertaining clients 款待客户
unit 4 factory tour参观工厂
unit 5 business negotiations 业务洽谈
unit 6 terms of payment 支付条件
unit 7 placing an order 订购货物
unit 8 complaints and apologies 投诉道歉
unit 9 management meetings 经理会议
unit 10 0rganizational structure 组织结构
unit 11 marketing a new product 推销新品
unit 12 teamwork 团队合作
unit 13 finance management 财务管理
unit 14 pe