chapter 1 what is culture, anyway chapter 2 the effects of culture shock chapter 3 culture shock and the expatriate manager chapter 4 variations in cultural values chapter 5 body language and nonverbal symbols chapter 6 multicultural work group and leadership chapter 7 global dress codes chapter 8 humor across cultures chapter 9 the internal environment: corporate culture chapter 10 cross-cultural negotiations chapter,ll guides to good international communication chapter 12 decision-making and business ethics chapter 13 women in global business chapter 14 barriers to cultural adaptation chapter 15 culture and sales management 附录一 key to the exercises 附录二 参考文献一览表