本书以“源自社交”为基本原则来选取素材,包含了商务过程的各个方面,从商务生活到商务娱乐过程中的各个环节,从商务的内部办公到商务桌上谈判过程的点点滴滴,全景式地为读者展现商务生活,力求使读者了解商务生活的每一个细节,让你在学习的过程中感受到商务生活的美好。

Part 1 Oaity Business日常商务
Unit 1 Preparing for Meetings会前准备
Unit 2 Speaking at Meetings会议发言
Unit 3 Discussion at Meetings会议讨论
Unit 4 Appointments预约
Unit 5 Messages留言
Unit 6 Invitation邀请
Unit 7 Typing and Copy打字与复印
Unit 8 Fax传真
Unit 9 Memos备忘录
Unit 10 Overtime Work加班

Part 2 Communication with Customers客户往来
Unit 1 Visiting a Customer拜访
Unit 2 Serving Customers招待客户
Unit 3 Visiting the Company参观公司
Unit 4 Introducing the Company介绍公司
Unit 5 Introduction介绍他人
Unit 6 Establishing Business Relations建立商务关系
Unit 7 Dinner宴请
Unit 8 Presenting Gifts赠送礼物
Unit 9 Sightseeing游玩
Unit 10 Thanks表达感谢

Part 3 Selling Products产品销售
Unit 1 Representation of Products产品展示
Unit 2 Recommendation of Products产品**
Unit 3 Introducing New Products介绍新产品
Unit 4 Quote报价
Unit 5 Inquiry about the Price询问价格
Unit 6 Bargain讨价还价
Unit 7 Purchasing采购
Unit 8 Delivery交货
Unit 9 Signing or Terminating a Contract签订与解除合同
Unit 10 Payment Methods支付方式

Part 4 Marketing市场营销
Unit 1 Market Research市场调研
Unit 2 Advertisement Strategies广告策略
Unit 3 Marketing Strategies营销策略
Unit 4 Quality and Quantity品质与数量
Unit 5 Price Strategies价格策略
Unit 6 Preparing for a Trade Show准备展会
Unit 7 Trade Shows贸易展览
Unit 8 Application for Agency申请代理
Unit 9 DesignatingAgency指定代理
Unit 10 After-sale Services售后服务

Part 5 Banking银行业务
Unit 1 Credit Cards信用卡
Unit 2 Asking about the Interest Rate询问利率
Unit 3 Explaining Rates of Exchange解释汇率“
Unit 4 Opening an Account开立账户
Unit 5 Saving存款
Unit 6 Taking out Money取钱
Unit 7 Cashing a Check支票兑现
Unit 8 Renting a Box租保险箱
Unit 9 Foreign Exchange Service外汇服务
Unit 10 Loss Report挂失

Part 6 Commercial Life商业生活
Unit 1 Calling打电话
Unit 2 Journey旅游
Unit 3 Vacation度假
Unit 4 Taxi打车
Unit 5 Renting租房
Unit 6 Being a Guest作客
Unit 7 Chatting闲聊
Unit 8 Farewell道别
Unit 9 Shopping购物
Unit 10 Health Cares保健