物流与供应链管理:降低成本与改善服务的战略(第2版)(英文版)供应链管理的目标是将市场、配送网络,制造过程和采购活动整合在一起。以更高的服务水平和更低的总成本来满足顾客要求。本书讨论了物流在实现这些目标的过程中所扮演的角色,勾勒出了物流在采用服务层级细化市场、探索评估物流效率和服务绩效的方法中所起的作用。这本实用指南提供了评审物流系统和提高供应链反应性的方法,并用大量各行各业,各个**的案例研完和图表丰富生动地阐释了各种要点。
本书是英国**物流与运输学会(ILT)的指定教材。
读者对象:适于用做本科高年级和研究生教材,也可供物流、供应链专业人士阅读。
本书要点:
供应链管理领域的新发展以及由此带来的物流理论的发展;关于服务驱动型物流系统的理念,该系统建立在基于服务需求确定的服务优先级和客户群基础上;物流管理在许多方面影响全面****乃至*终的股东价值;物流绩效指示器,如竞争标杆和平街记分卡原理;全球化,包括构建全球物流网络、外包、网络伙伴协作;物流行业的JIT以及信息技术的发展是如何加强它的功能的。

1 Logistics and competitive strategy
Competitive advantage
Gaining competitive advantage through logistics
The misson of logistics management
The supply chain and competitive performance
The changing logistics environment
Summary
2 The customer service dimension
The marketing and logistics interface
What is customer service?
Customer service and customer retention
Servicd-driven logistics systems
Setting customer service priorities
Setting service standards
Summary
3 Measuring logistics costs and performance
The concept of total cost analysis
Principles of logistics costing
Logistics and the bottom line
Customer profitability analysis
Direct product profitability
Cost drivers and activity-based costing
Summary
4 Benchmarking the supply chain
What to benchmark?
Benchmarking the logistics process
Mapoping supply chain processes
Supplier and distributor benchmarking
Setting benchmarking priorities
Identifying logistics performance indicators
Summary
5 Managing the global pipeline
The trend towards globalization in the supply chain
The challenge of global logistics
Organizing for global logistics
The future
Summary
6.Strategic lead-time management
Tim-based competition
The concept of lead time
Logistics pipeline management
Logistics value engineering
The lead-time gap
Summary
7 Just-in-time and ‘quick response’logistics
The Japanese philosophy
Implications for logistics
‘Quick response’logistics
Vendor managed inventory
Logistics information systems
Logistics systems dynamics
Production strategies for quick response
Summary
8 Managing the supply chain
Creating the logistics vision
The problems with conventional organizations
Developing the logistics organization
Logistics as the vehicle for change
The need for integration
Managing the supply chain as a network
Process integration and ECR
Co-makership and logistics partnerships
Supplier development
Summary
Appendix
9 Leading-edge logistics
The new organizational paradigm
Managing the supply chain of the future
The role of information in the virtual supply chain
Making change happen
Summary
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