Contents;
Thanks;
Introduction;
About the course:Who the Course is for ‘Business English’,Active focus on business 6;
How the course is organized:Units 1 to 4,Units 5 to 14,Unit 15 8;
Type of activities and exercises:integrated activities,Role-play,Files,Guide to the Files in the Student’s;
Book,Listening,Reading,Writing,Discussion and follow-up,Functions,Vocabulary,Extra activities;
Mistakes and correction,Written work 16;
Background information for the non-Business person 17;
Using New International Business English,The Teacher’s Book,The Workbook,Home study 17;
The New International Business English Video 19;
1 Face to face;
Basic skills and techniques for talking to people in business situations;
2 Letters,faxes and memos;
Basic skills and techniques for business correspondence;
3 On the phone;
Basic skills and techniques for using the telephone in business;
4 Summaries,notes,reports;
Basic skills and techniques for writing reports,making notes,summarizing and taking notes of conversations in business;
5 Working together;
Talking about where you work,employment policy,a company’s activities,organization and history;
6 International trade;
Ordering and supplying goods or services,answering and making enquiries,making offers,placing and acknowledging orders;
7 Money matters;
Methods of payment,cash flow,invoicing,dealing with non-payment problems;
8 Dealing with problems;
Complaining and apologizing,delivery and after-sales problems;
9 Visitors and travellers;
Looking after foreign visitors and traveling on business;hotels,restaurants,small talk,telling stories;
10 Marketing;
Marking a product,market research,promotion and advertising;
11 Meetings;
Taking part in formal and informal meetings,one-to one meetings and larger group meetings;
12 Processes and operations;
Explaining and describing operations,giving instructions;
13 Jobs and careers;
Applying for jobs and seeking promotion,participating in interviews;
14 Sales and negotiation;
Selling and buying products,negotiating face-to face and on the phone;
15 A special project;
A simulation,revising many of the skills and situations in the course