本书是美国*畅销的组织行为学教科书之一,被全球500多所大学选做教材,受到世界各地管理学界师生和企业管理者的好评。本版在保留了以前版本优点的基础上,增加了许多新的内容,并且内容更加实际,几乎每个概念和理论都有现实中的故事来诠释和注解。本书内容经典,篇幅适中,非常适合作为我国高校的双语教学教材,也可以作为企业管理人员在职学习和培训用书。

第1篇 导论
第1章 什么是组织行为学

第2篇 个体
第2章 个体行为的基础
第3章 态度和工作满意度
第4章 人格与价值观
第5章 知觉和个体决策
第6章 基本的动机概念
第7章 动机:从概念到应用
第8章 情绪和心境

第3篇 群体
第9章 群体行为的基础
第10章 理解工作团队
第11章 沟通
第12章 领导的基本观点
第13章 当代领导问题

第14章 权力与政治
第15章 冲突与谈判

第4篇 组织系统
第16章 组织结构的基础
第17章 组织文化
第18章 人力资源政策与实践

第5篇 组织动力
第19章 组织变革与压力管理
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The Individual in the O rganizationRei nforcement TheoryA counterpoint to goal-setting theory is reinforcement theory.The former is acognmve approach,proposing'that an individual's purposes direct his or heraction.In reinforcement theory,we have a behavioristic approach,which arguesthat reinforcement conditions behavior.The two are clearly at odds philosophi-cally.Reinforcement theorists see behavior as being environmentally caused.Y'ouneed not be concerned,they would argue,with internal cognitive events;whatcontrols behavior are reinforcers--any consequence that,when immediately f01.10wing a response,increases the probability that the behavior will be reDeated. Reinforcement theory ignores the inner state of the individual and concen-trates solely on what happens to a person when he or she takes some action.Because it does not concern itself with what initiates behavior,it is not.strictlvspeaking,a theory of motivation.But it does provide a powerful means of analy-SlS of what controls behavior,and it is for this reason that it is typically consid.ered in discussions of motivation.54
We discussed the reinforcement process in detailin Chapter 2.Although it's clear that so。called reinforcers like pay can motivate people,it's iust as clear thatfor people the process is much more complicated than stimulus-response.In its pure torm,reinforcement theory ignores feelings,attitudes,expectations,and other cognmve variables that are known to impact behavior.In fact,some researchers look at the same experiments that reinforcement theorists use tosupport their position and interpret the findings in a cognitive framework.55 Reinforcement is undoubtedly an important influence on behavior,but fewscholars are prepared to argue that it is the only influence.The behaviors youengage in at work and the amount of effort you allocate to each task areaffected by the consequences that follow from your behavior.For instance,ifyou re consistently reprim
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