Contents；
Map of the course；
Introduction;
Acknowledgements;
Unit 1 Introductions and greetings;
1.1 Introducing yourself;
1.2 Saying where you’re from;
1.3 Introducing other people;
Unit 2 Occupations;
2.1 Saying what you do;
2.2 telephoning;
2.3 Finding out information about people;
Unit 3 Companies;
3.1 Describing a company;
3.2 Talking about types of business;
3.3 Finding the ferfect parther;
Unit 4 The place of work;
4.1 Giving directions;
4.2 Talking about departments;
4.3 Taking a message;
Unit 5 Revision and consolidation;
Unit 6 Day-to-day work;
6.1 Talking about your work;
6.2 Describing routines;
6.3 Likes and dislikes;
Unit 7 The working environment;
7.1 Asking people to to things;
7.2 Talking about stress;
7.3 Giving advice;
Unit 8 Plans;
8.1 Discussing arrangements;
8.2 Making arrangements;
8.3 Planning a trip;
Unit 9 Visits and travel;
9.1 Finding out about hotels;
9.2 Talking to a visitor;
9.3 Attending business events;
Unit 10 Revision and consolidation;
Unit11 Work history;
11.1 Finding someone a job;
11.2 Talking about your career;
11.3 Describing your first job;
Unit 12 Fairs and sales;
12.1 Finding out about a trade fair;
12.2 Talking about products;
12.3 Placing an order;
Unit 13 Product description;
13.1 Comparing products;
13.2 Saying what’s best;
13.3 Making suggestions;
Unit 14 Entertaining;
14.1 Taking a guest to dinner;
14.2 Making invitations;
14.3 Describing food;
Unit 15 Revision and consolidation;
Unit 16 Firms and factories;
16.1 Saying what you’ve done;
16.2 Visiting a factory;
16.3 The company report;
Unit 17 Problems,problems;
17.1 Dealing with problems;
17.2 Complaining and apologizing;
17.3 Finding a solution;
Unit 18 Future trends;
18.1 Making predictions;
18.2 Talking about the future;
18.3 Changing the way we work;
Unit 19 Enjoying a business trip;
19.1 Finding out about a city;
19.2 Making offers;
19.3 Thanking;
Unit 20 Revision and consolidation;
Resource activities