首先,非常感谢你能够选择《你一定会说的商务英语口语》,来提高你的商务英语口语技能。本书根据公司运作和商务活动所涉及的主要领域,详细介绍了人事、外贸、金融、电子商务等一系列商务操作时所必须的基本口语知识。
《你一定会说的商务英语口语》的编写核心理念是“实用”,所以在选材方面借鉴和参考了国内外的实际商务活动内容,使读者在学习英语口语的同时,还能了解到有关金融和电子商务等与现代商务密不可分的相关知识;在用词方面,《你一定会说的商务英语口语》尽量保证所选词汇和句子的简洁、易懂,并且对关键词和短语进行细致分析,保证读者能够实现“学中用,用中学”,真正掌握相关词汇和短语的用法。
《你一定会说的商务英语口语》以其广泛的场景、多样的话题、海量的对话,让您全情投入商务英语的世界。你一定清楚,口语交流是商务沟通中至关重要的环节。身临其境的口语情景,将会让你看到,英语商务圈的人都是这样说话的。
随书附赠多媒体光盘一张,可让你用心听老外朗读,认真去模仿,你会发现你的口语表达能力不知不觉地就提高了,并找到了英语学习的信心和乐趣。

Part 1人力资源管理 Human Resources Management
Unit 1 求职信息 Job-hunting Information
Unit 2 面试准备Preparing for an Interview
Unit 3 服装仪容Grooming
Unit 4 约定面试 Making an Appointment for Interview
Unit 5 开场白 Opening Remarks
Unit 6 自我介绍Self-introduction
Unit 7 家庭情况Family Information
Unit 8 教育背景Education Background
Unit 9求职原因Reasons for Application
Unit 10 工作经验Work Experience
Unit 11 语言水平Language Proficiency
Unit 12 其他技能Other Skills
Unit 13 业余爱好Hobbies
Unit 14 品质、个性Personality and Character
Unit 15 优缺点Strengths and Weaknesses
Unit 16 工作需求Working Requirement
Unit 17 关于公司About the Company
Unit 18 关于薪水About Salary
Unit 19 长期目标Long-term Goals
Unit 20 有何问题Any Questions
Unit 21 结束面试Ending the Interview
Unit 22 签订合同Signing a Contract
Unit 23 工作培训Work Training
Unit 24 日常办公事务Daily Office Routine
Unit 25 工作换班Work Shift
Unit 26 加班加点Working Overtime
Unit 27 申请休假Asking for Leave
Unit 28 上班迟到Late for Work
Unit 29 工作失误Working Faults
Unit 30 工作压力Working Pressure
Unit 31 调换部门Transferring Department
Unit 32 年终考核Bonus and Performance Review
Unit 33 奖励员工Employee Rewards
Unit 34 汇报工作Reporting
Unit 35 提交辞呈Giving Notice of Resignation
Unit 36 挽留员工Persuade the Employee
Unit 37 解雇员工Firing an Employee
Unit 38 失业危机Unemployment Crisis
Unit 39 电话查询Telephone Inquiry
Part 2 商务交际Business Communications
Unit 40 打错电话Calling a Wrong Number
Unit 41 电话转接Calling a Switchboard
Unit 42 留言事宜Leaving a Message
Unit 43 电话故障Bad Connections
Unit 44 国际长途International Call
Unit 45 安排约会Arranging an Appointment
Unit 46 推迟约会Putting off an Appointment
Unit 47 取消约会Cancelling an Appointment
Unit 48 拜访客户Visiting Clients
Unit 49 商务接待Reception
Unit 50 参观工厂Visiting Factories
Unit 51 公司介绍Introduction of the Company
Unit 52 商务会餐Business Meals
Unit 53 安排活动Arranging Activities
Unit 54 礼尚往来Presenting Gifts
Unit 55 送别客户Seeing off Customers
Part 3 商业实务Practical Operation
Unit 56 建立贸易关系Establishing Trade Relations
Unit 57 询盘Inquiry
Unit 58 报盘Offer
Unit 59 还盘Counter-offer
Unit 60 接受和成交Acceptance and Conclusion of Business
Unit 61 订货Ordering Goods
Unit 62 缺货Lack of Goods
Unit 63 订货数量Quantity of the Order
Unit 64 货物质量Quality of Goods
Unit 65 资信调查Credit Inquiry
Unit 66 包装方式Mode of Packing
Unit 67 包装说明Packing Instruction
Unit 68 装运方式Ways of Shipment
Unit 69 装运期限Date of Shipment
Unit 70 租船、订舱Chartering a Vessel and Booking Shipping Space
Unit 71 卸货港Unloading Port
Unit 72 汇付Remittance
Unit 73 托收Collection
Unit 74 信用证Letter of Credit
Unit 75 分期付款Installment
Unit 76 保险险别Insurance Coverage
Unit 77 保险费率Insurance Rate
Unit 78 签订合同Signing a Contract
Unit 79 修改合同Revision of a Contract
Unit 80 违约Breach of a Contract
Unit 81 商品检验Commodity Inspection
Unit 82 海关检验Customs Examination
Unit 83 关税Customs Duty
Unit 84 质量投诉Complaints about Quality
Unit 85 短重投诉Camplaints about Short Quantity
Unit 86 错发货物Wrong Shipment
Unit 87 索赔Claims
Unit 88 诉诸仲裁Arbitration
Part 4 商业衍生环节Deriving Sectors of Business
Unit 89 佣金Commission
Unit 90 商标Trademark
Unit 91 招标Bidding
Unit 92 投标Tender
Unit 93 专利Patent
Unit 94 合资企业Joint Venture
Unit 95 补偿贸易Compensation Trade
Unit 96 技术转让Technology Transfer
Unit 97 加工业务Processing Business
Unit 98 装配业务Assembling Business
Unit 99 融资Financing
Part 5 商务会议Business Conferences
Unit 100 会议筹备Preparing for a Meeting
Unit 101 会议开始Beginning the Meeting
Unit 102 会议议程Agenda
Unit 103 发表意见Opinions
Unit 104 总结闭会Summarization and Adjournment
Part 6公司运作 Company Operation
Unit 105 竞争Competition
Unit 106 合作关系Partnership
Unit 107 新产品发布会Product Launch
Unit 108记者招待会Press Conference
Unit 109 公司财务Financial Affairs
Unit 110 公司网站Company Website
Unit 111 福利Welfare
Unit 112 外贸政策Foreign Trade Policy
Part 7 市场营销Marketing & Sales
Unit 113 市场调研 Market Research
Unit 114 目标消费者Target Audience
Unit 115 登门推销Promotion by Salesperson
Unit 116 广告运作Advertising Campaign
Unit 117 选择媒体Choosing Media
Unit 118 广告细节Details of an Advertisement
Unit 119 促销活动Promotional Events
Unit 120 贸易展览Trade Shows
Unit 121 准备展会Preparing for a Trade Show
Unit 122 产品演示Product Demonstrations
Unit 123 售后服务After-sale Service
Unit 124 销售代理商Sales Agent
Unit 125 申请代理Application of Being an Agent
Unit 126 指定代理Appointing an Agent
Part 8 电子商务E-commerce
Unit 127 网上购物Shopping Online
Unit 128 网上找客户Looking for Customers Online
Unit 129 网络营销E-marketing
Unit 130 电子邮件E-mail
Unit 131 网上银行E-bank
Unit 132 网上拍卖Online Auction
Unit 133 网上炒股Online Stock
Part 9 客户关系管理Customer Relationship Management
Unit 134 顾客投诉Customer Complaint
Unit 135 向经理投诉Complaining to the Manager
Unit 136 处理投诉Dealing with Complaints
Unit 137 公共关系Public Relations
Unit 138 公司纪念品Company Gifts
Unit 139 商业信函Business Letters
Unit 140 信函附件Enclosure
Part 10 商务旅行Business Trip
Unit 141 关于护照About Passport
Unit 142 申请签证Applying for a Visa
Unit 143 订飞机票Booking a Plane Ticket
Unit 144 **检查Security Check
Unit 145 行李托运Checking Luggage
Unit 146 登机Getting Aboard
Unit 147 在飞机上On the Plane
Unit 148 转机Transit
Unit 149 过海关Passing the Customs
Unit 150 买火车票Buying a Train Ticket
Unit 151 问路Asking the Way
Unit 152 乘公交车By Bus
Unit 153 乘船By Ship
Unit 154 乘地铁By Subway
Unit 155 乘出租车Taking a Taxi
Unit 156 订房间Reserving a Room
Unit 157 入住登记Checking in
Unit 158 电话叫醒Wake-up Call
Unit 159 送洗衣物Laundry
Unit 160 维修服务Maintenance
Unit 161 账单错误Bill Mistake
Unit 162 结账退房Checking out
Unit 163 餐厅订位Booking a Table
Unit 164 在餐馆At the Restaurant
Unit 165 买纪念品Buying Souvenirs
Unit 166 参观游览Sightseeing
Part 11 银行业务Bank Business
Unit 167 开立账户Opening an Account
Unit 168 询问利率Inquiring about Interest Rates
Unit 169 存款Depositing
Unit 170 取钱Withdrawing
Unit 171 询问余额Asking the Balance
Unit 172 注销账户Closing an Account
Unit 173 支票兑现Cashing a Check
Unit 174 外汇汇率The Rate of Exchange
Unit 175 货币兑换Exchanging Money
Unit 176 信用卡Credit Card
Unit 177 租保管箱Renting a Safety Deposit Box
Unit 178 存折挂失Reporting a Lost Passbook
Unit 179 投资股市Investing in Stock Market
Unit 180 流动资金货款Flexible Cash Loan

11类商务口语话题,囊括商英所有内容!
180个会话情景-网打尽,走到哪里说到哪里!
美籍外教全文录音,和蹩脚的英文所再见!流行的Flash技术多媒体,真正实现视、听、说同步!