《品牌酒店英语面试培训教程》分为5章。chapter1介绍国际知名酒店(集团)面试的评价标准;chapter2讲述面试中如何进行自我介绍;Chapter3为常见的酒店面试问题,该章对面试的问题进行了分类整理,对典型的问题进行了分析并提供了参考回答;chapter4分析了面试中出现的典型错误和不妥行为;chapter5介绍了品牌酒店的各个部门和相关岗位的职责。此外,《品牌酒店英语面试培训教程》附录为读者提供了面试常用词汇、世界**品牌酒店集团的基本情况介绍和部分章节的汉语译文。
《品牌酒店英语面试培训教程》是为高等职业院校酒店专业、英语专业学生编写的面试培训教材,同时也适合有志就职于酒店服务和管理的其他专业和社会人士参阅。通过《品牌酒店英语面试培训教程》的学习和培训,读者可以了解到国内外品牌酒店面试的基本知识,有的放矢地为高端酒店的英语面试做好充分准备,提高面试的成功率。

Chapter 1 Interview Criteria
聽 Unit 1.l Appearance
聽 Unit 1.2 Oral Communication
聽 Unit 1.3 Personality
聽 Unit 1.4 Competence
Chapter 2 Self-introduction
Chapter 3 Categorized Questions &Analysis
聽 Unit 3.1 Categorized Questions
聽 Unit 3.2 Interviewers' Motives to Ask a Question
聽 Unit 3.3 The Principle of an Answer
聽 Unit 3.4 Analysis of Questions Raised in DifferentInterviews
聽 Unit 3.4.1 Interview Procedures
聽 Unit 3.4.2 How to Answer Questions in DifferentInterviews
Chapter 4 Categories of Common Errors & Improper Behaviors inan Interview
聽 Unit 4.1 Common Errors
聽 Unit 4.2 Improper Behaviors
Chapter 5 Introduction to Different Departments in the Hotel andCorrespondingDuties
聽 Unit 5.1 Departments in the Hotel
聽 Unit 5.2 Skills and Abilities for Hotel
聽 Unit 5.3 Duties of Different Positions in the Hotel
聽 Unit 5.4 Sequence of Service for Banquet
Appendix A Useful Vocabulary in Interviews
Appendix B A Brief Introduction to Worldwide Renowned HotelGroups
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