该书内容覆盖商务活动的各个方面,对公司接待客户、公司自我介绍、商务合作洽淡、各种商务文件书写体例、各类商务通讯(电话、电传、书信)等语言规范都给出了清晰实用的范例。在学习商务规范语言的同时也学到了基本的商务知识。本书是按50-70个课时设计的,分1个主要单元、4个复习单元和与教材同步使用的录音听力原文等。本书是参加BEC1考试学员的必读教材,同时也是商务工作者、大学生以及英语爱好者的一本好的学习材料。新版采用全彩色印刷,生动美观。

1 Introductions and greetings 1.1 Introducing yourself A What do you do when you meet someone for the first time? What do people do in different countries? B Listen to these introductions. Match the conversations to the pictures. Now introduce yourself to someone else. C Mr Robinson comes to your company. You dont know him. Listen to these conversations. Then practise them. D Study these examples. Complete these conversations. Then practise them. A: Excuse me,is________(1)name Marriot? B: No,it________ ________(2)names Crossman. A: Oh,Im sorry,Ms Crossman. C: Excuse me,______ _______(3)Mike Watson? D: Yes,_____________ ___________(4). C: _______Roger Miller. Pleased to meet you. E:________ _________(5),are you Mr Nawab? F: No,________ _________(6). Im Mohammed Farique. E: Oh,________ _________(7),Mr Farique. Now listen to the recording and check your answers. 1.2 Saying where youre from A Read this advertisement. What business is Fujitsu in? B Fujitsu has a conference each year. Listen to these guests registering for the conference. Match the guests name to the office. Listen again. What do the people say? GREETING RESPONSE 1 How are you? _______________ 2 ____________ Pleased to meet you,too. 3 How do you do? _______________ 4 Its nice to see you again. ________________ 5 ______________ Hi. C Study these examples. Greeting How are you? Nice to see you. Responding to greetings Fine thanks. Not too bad,thank you. Nice to see you,too.

Contents;
Unit 1 introductions and greetings 介绍和问候 4;
1.1 Introducing yourself 4;
1.2 Saying where you’re from 6;
1.3 Introducing other people 8;
Unit 2 Occupations 职业病10;
2.1 Saying what you do 10;
2.2 Telephoning 12;
2.3 Finding out information about people 14;
Unit 3 Companies 公司 16;
3.1 Describing a company 16;
3.2 Talking about types of business 18;
3.3 Finding the perfect partner 20;
Unit 4 The place of work 工作地点 22;
4.1 Giving directions 22;
4.2 Talking about departments 24;
4.3 Taking a message 26;
Unit 5 Revision and consolidation 复习和巩固 28;
Summary 30;
Unit 6 Day-to-day work 日常工作台32;
6.1Talking about your work 32;
6.2 Describing routines 34;
6.3 Likes and dislikes 36;
Unit 7 The working environment 工作环境污染38;
7.1 Asking people to do things 38;
7.2 Talking about stress 40;
7.3 Giving advice 42;
Unit 8 Plans 计划 44;
8.1 Discussing arrangements 44;
8.2 Making arrangements 46;
8.3 Planning a trip 48;
Unit 9 Visits and travel 访问和巩固 56;
9.1 Finding out about hotels 50;
9.2 Talking to a visitor 52;
9.3 Attending business events 54;
Unit 10 Revision and consolidation 复习和巩固 56;
Summary 58;
Unit 11 Work history 工作经历 60;
11.1 Finding someone a job 60;
11.2 Talking about your career;
11.3 Describing your first job;
Unit 12 Fairs and sales 交易会和销售;
12.1 Finding out about a trade fair;
12.2 Talking about products;
12.3 Placing an order;
Unit 13 Product description 产品描述;
13.1 Comparing products;
13.2 Saying what’s best;
13.3 Making suggestions;
Unit 14 Entertaining 宴请;
14.1 Taking a guest to dinner;
14.2 Making invitations;
14.3 Describing food;
Unit 15 Revision and consolidation 复习和巩固;
Summary;
Unit 16 Firms and factories 公司和工厂;
16.1 Saying what you’re done;
16.2 Visiting a factory;
16.3 The company report;
Unit 17 Problems,problems 问题,问题;
17.1 Dealing with problems;
17.2 Complaining and apologizing;
17.3 Finding a solution;
Unit 18 Future trends 未来趋势;
18.1 Making predictions;
18.2 Talking about the future;
18.3 Changing the way we work;
Unit 19 Enjoying a business trip 享受商务旅行;
19.1 Finding out about a city;
19.2 Making offers;
19.3 Thanking;
Unit 20 Revision and consolidation 复习和巩固;
Summary;
Files文档;
Transcripts录音原文 125;
Thanks and acknowledgements 致谢和声明

商务英语证书(BEC)考试是由英国剑桥大学考试委员会与教育部考试**联合推出的权威性考试。剑桥大学考试委员会负责命题、阅读、颁发证书,教育部考试**实施考试。该考试分三个级别,每年举办两次。现已在全国27个省、自治区、直辖市的36个城市共设有59个考点。考试报考人数至1999年底累计已达14余万人。