《"十二五"职业教育**规划教材:新编实用英语综合教程2(第四版)》由高等教育出版社出版。

Unit One Invitation Etiquette
Section 1 Talking Face to Face
Section 2 Being All Ears
Section 3 Trying Your Hand
Section 4 Maintaining a Sharp Eye
Passage 1 Business Invitation
Passage 2 An Invitation Letter
Section 5 Appreciating Culture Tips
Unit Two Communication by Email
Section 1 Talking Face to Face
Section 2 Being All Ears
Section 3 Trying Your Hand
Section 4 Maintaining a Sharp Eye
Passage 1 Email， a Blessing and Annoyance
Passage 2 Privacy， Are You Kidding？
Section 5 Appreciating Culture Tips
Unit Three Communication by Phone
Section 1 Talking Face to Face
Section 2 Being All Ears
Section 3 Trying Your Hand
Section 4 Maintaining a Sharp Eye
Passage 1 For Conversation Press # 1
Passage 2 Business Telephone Etiquette for Success
Section 5 Appreciating Culture Tips
Unit Four Hotel Service
Section 1 Talking Face to Face
Section 2 Being All Ears
Section 3 Trying Your Hand
Section 4 Maintaining a Sharp Eye
Passage 1 Welcome to Climer Lodge
Passage 2 What to Include in a Hotel Guest Survey
Section 5 Appreciating Culture Tips
Unit Five Food Culture
Section 1 Talking Face to Face
Section 2 Being All Ears
Section 3 Trying Your Hand
Section 4 Maintaining a Sharp Eye
Passage 1 Blogs on Food